Return Policy

At Next Occasions, we want you to love your purchase! If you need to return an item, please review our policy below:

1. Returns for Store Credit Only: We accept returns for store credit within 30 days of purchase. Items must be unworn, unwashed, and with all original tags attached.

2. One-Time Size Exchange: If you need a different size, we offer one complimentary size exchange per item. Please contact us via live chat or email within 30 days of purchase to initiate your exchange.

3. How to Initiate a Return: All return and exchange requests must be submitted through live chat or via email at info@nextoccasions.com. Please include your order number, the item you wish to return or exchange, and the reason for the return.

4. Final Sale Items: Certain items may be marked as final sale and are not eligible for return or exchange. Please check the item description before purchasing.

5. Shipping Costs: Shipping costs for returns are the customer's responsibility unless it’s a defective item.

 

Thank you for shopping with us! If you have any questions, feel free to contact our customer service team.

 

 

 

We’re here to help! If you have any questions or need assistance, please reach out to us through the following methods:

Email
For any inquiries, please email us at info@nextoccasions.com. We aim to respond to all emails within 24 hours.

Live Chat
You can also chat with us during our normal business hours:
Monday - Friday: 9:00 AM - 5:00 PM PST

Saturday & Sunday: Closed

*Holiday hours may apply

 

Feel free to contact us, and we’ll be happy to assist you! Thank you for choosing Next Occasions!